V2W · Ecommerce Platform
Your entire store. One platform.
A fast online storefront your customers love, and an admin that runs the whole business — orders, returns, inventory, purchasing, customers, GST and more. One catalog, one stock pool, one place. And as a Zoho Partner, we plug it straight into the Zoho tools your business already runs on.
What you get
One platform, three parts
The shop your customers see, the desk your team works at, and the wiring between them and everything else you run.
Sell online
Storefront
A fast, search-engine-friendly online shop with variants, carts, secure checkout and customer accounts.
Run the business
Admin Dashboard
Orders, returns, catalog, inventory, purchasing, customers, reports and settings — every operation in one dashboard.
Connect everything
Integrations
Razorpay, Shiprocket, Zoho Inventory, Zoho ERP, SMS, email and live chat — plugged straight in.
Built for Indian retail
Feature catalog
Everything on the shelf
Forty features, grouped the way the work actually splits. Open a group to see what’s in it.
Online Storefront
- Fast, SEO-friendly shop — server-rendered pages that load instantly
- Search & voice search — with a full category mega-menu
- Product variants — colours, sizes and options on one page
- Weight-based products — sell loose goods by the gram or kilo
- Cart, coupons & secure checkout — a smooth path to a paid order
- Delivery slots — customers pick the day and time that suits them
- Buy Again — repeat customers reorder their staples in one tap
- Accounts with OTP login — sign in by phone, no password needed
Orders & Fulfilment
- One order pipeline — every order in a single view with live counts
- Draft orders — build quotes or phone orders, convert when confirmed
- Status workflow — confirm, pack, ship and deliver
- Live shipment tracking — AWB numbers and courier updates on the order
- Invoices as PDF — for your records and your customer’s
- Collect payment — record cash and offline settlements
- Order export — any date range, straight to CSV
Catalog & Inventory
- Rich product records — images, pricing, brands, categories, attributes
- Simple, variable & weight-based — a model for every product
- CSV import with field mapping — preview every row before it lands
- Inventory adjustments — nine reasons, full audit trail
- Low-stock & backorder tracking — know what to reorder
- Coupons & discounts — run offers without touching base prices
- Custom fields — your own fields on products, vendors and customers
- ERP stock sync — quantities aligned with Zoho Inventory
Returns, Refunds & Subscriptions
- Sale returns — seven reason codes, receive and restock in one step
- Refunds through Razorpay — with retry when a payout fails
- Credit notes in your ERP — raised automatically on every return
- Recurring orders — daily, weekly, monthly or your own schedule
- Payment reconciliation — money taken but no order? Found and fixed
- Return audit trail — who raised it, who received it, when
Customers & Engagement
- Customer directory — profiles, addresses and purchase history
- SMS alerts & OTP — delivered by Fast2SMS
- Transactional email — branded mail from your own address
- Live chat — talk to shoppers while they browse
- Real-time notifications — order and stock alerts as they happen
- Enquiry forms — bulk orders and vendor requests reach your inbox
Purchasing & Vendors
- Vendor directory — contacts, GST numbers and bank details
- Purchase orders — draft, approve, receive, close
- Goods receipt — see the inventory impact before you commit
- PO invoices & timeline — every change kept on the record
- Purchase export — the whole book, on demand
Integrations
Connected, compliant, in control
The services Indian retail already runs on, wired in — plus a documented API when you want to wire in something of your own.
Payments
Razorpay
Cards, UPI and netbanking at checkout — refunds included.
Shipping
Shiprocket
Labels, courier selection and live tracking for every order.
Stock sync
Zoho Inventory
Items, orders, invoices and stock levels kept in step.
ERP
Zoho ERP
A separate, full ERP connection for businesses that run on Zoho.
SMS
Fast2SMS
Order alerts and OTPs delivered to any mobile.
Email Service
SendGrid, Zoho Mail or Outlook — your choice, your address.
Live chat
Zoho SalesIQ
Chat with visitors while they shop your storefront.
Developers
Webhooks & API
Documented REST API and signed webhooks for your own systems.
Make it yours
Every detail of the store, settable from the admin
No tickets, no developer. Eight settings groups your team controls directly.
General
Store details and address, currency, timezone, GST number, date and time formats.
Delivery
Time slots you define, delivery charges and a free-delivery threshold.
Tax & GST
Your own tax rates, inclusive or exclusive, and tax on shipping.
Orders & Invoices
Number formats, rounding, handling fee and recurring-order rules.
Payments
Choose exactly which payment methods your store accepts.
Branding & SEO
Logos, banners, meta info, social links, maintenance mode.
Languages
Run the storefront in the languages your customers shop in.
Notifications
Pick which email and SMS alerts go out, and when.
Reports & compliance
Filing-ready, not spreadsheet-ready
- GST report — filing-ready summaries with HSN codes and CGST/SGST/IGST splits
- PDF and CSV export — hand it straight to your accountant
- Application logs — searchable, exportable, with a full activity trail
Dashboard, team & access
Everyone sees only their own work
- Business dashboard — revenue, top sellers and low-stock alerts on login
- Custom roles — built on a per-module permission matrix
- Individual logins — every staff member works under their own account
Ready to see it running on your catalog?
We’ll walk you through the storefront and the admin with your own products, and map the Zoho pieces you already use.
Questions
Before you ask
Is this a product or a custom build?
It’s a platform we’ve built and proven, configured for your business. You get the storefront and the full admin from day one; catalog structure, tax rules, delivery slots, branding and integrations are set up around how you actually trade.
Do I have to use Zoho?
No. The platform runs on its own. If you already work in Zoho Inventory or Zoho ERP, we connect it — items, orders, invoices, stock and credit notes stay in step — and as a Zoho Partner we handle that side too.
Can it handle loose goods sold by weight?
Yes. Products can be priced by the gram or kilo, so groceries, spices, produce and similar lines price correctly at checkout and pull the right quantity from stock.
Is it GST compliant?
GST reports come out filing-ready, with HSN codes and CGST/SGST/IGST splits, exportable to PDF or CSV for your accountant. You set your own rates, inclusive or exclusive, including tax on shipping.
How many people can use the admin?
Every staff member gets their own login. Access is controlled by custom roles built on a per-module permission matrix, so packing staff, purchasing and management each see only what they need.
How long does setup take?
It depends on catalog size and how many integrations are in play. Tell us what you sell and what you already run on, and we’ll give you a timeline before you commit.